Skills coach, customer success leader, and founder
I blend enterprise SaaS experience with community-led learning to help people and teams scale fast.
Outcomes backed by real programs
From global cohorts to enterprise onboarding, these live numbers are pulled from the last few years of customer work and community training.
30,000+
Learners
80%
Remote placement rate
7+
Years enabling SaaS
Ekwutosi Cynthia Okeh is the founder of Digital Witch, Nigeria’s most celebrated on-demand skills community. She specializes in designing customer success, onboarding, product training, and support programs that convert rapidly into measurable outcomes.
Across Convert.com, NexHealth, InEvent, and other SaaS teams, she has led technical onboarding, enablement, and account management for global portfolios—delivering consistent adoption, renewal, and advocacy gains. Her approach combines structured playbooks, empathy, and data-backed experimentation.
Through Digital Witch, she has coached more than 30,000 learners in under three years. 80% of alumni now work remotely in customer experience, technical support, virtual assistance, tech sales, and operations roles across North America, Europe, and Africa.
She is a Microsoft Certified Trainer and a multi-cloud specialist with deep exposure to Azure, Microsoft 365, CyberArk, Aviatrix, and enterprise security tooling. Her superpower is translating complex systems into simple, actionable paths for teams and talent.
“Teaching and customer success are twin engines for growth.”
Digital Witch Community Summit
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